Zotefoams plc is a world leader in cellular material technology, with facilities in Croydon, UK; Kentucky and Oklahoma, USA; Brzeg, Poland; and Jiangsu Province, China (T-FIT).

We produce lightweight foams for a wide range of markets including sports and leisure, aviation, automotive, and healthcare. Zotefoams also owns and licenses patented technology and supplies advanced insulation systems.

The Company is on a strong growth trajectory, with significant revenue and profitability increases in recent years and ambitious plans for the future.

About the Role:

As a Quality Engineer at our Croydon site, you will play a key role in driving quality excellence across our business. You will champion Advanced Product Quality Planning (APQP), support problem resolution with customers and suppliers, and deliver process improvements to ensure Zotefoams continues to meet and exceed quality standards.

Role Responsibilities:

• Champion APQP, reviewing projects, resolving or escalating non-conformities.
• Produce and maintain control plans, capability data, SOPs, validation plans and other customer or internal documentation.
• Ensure timely resolution of customer complaints and internal non-conformities using 8D methodology, including root cause analysis and corrective actions.
• Support production teams in ensuring compliance with quality management systems and driving process improvements.
• Work with the Raw Material Manager to resolve supplier quality issues and manage supplier performance through audits and reporting.
• Define and communicate customer quality requirements, ensuring alignment with manufacturing capability.
• Conduct audits, prepare reports, and manage corrective and preventive actions.
• Support DFMEA, PFMEA, MSA and other quality tools to enhance capability.
• Lead product and process improvement studies across the organisation, including SPC and Six Sigma initiatives.
• Maintain departmental procedures, QA records, samples and archives.
• Ensure safe and environmentally responsible working practices in line with company procedures.

What you'll need:

• HNC or Degree in an engineering discipline (or equivalent experience).
• Six Sigma qualification.
• 5 years’ experience in an ISO9001 environment (plastics, automotive, or relevant industry), with at least 2 years’ experience of problem-solving using quality tools.
• Demonstrable experience in internal and customer audits.
• Strong knowledge of quality systems and processes, including APQP, FMEA, control plans, MSA, 8D, SOPs.
• Experience using ERP systems.
• High level of IT literacy (Microsoft Office Suite).

What were looking for?

• Proven ability to lead quality activities within cross-functional teams.
• Excellent planning, organisational and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to engage at all levels internally and externally.
• Analytical thinker able to interpret data and drive improvement opportunities.
• A proactive, collaborative team player who can adapt to changing demands.

Why Join Us?

At Zotefoams, we believe in fostering a supportive and innovative environment where everybody can thrive. By joining us, you will be part of a dynamic team that values collaboration, continuous improvement, and opportunities for professional growth and development.

Our Values

Courage - The courage to take bold action to ensure that we succeed in tackling our challenges and opportunities.

Impact – Dedicated to making a significant and positive impact in everything we do.

Respect - Cultivate a respectful and inclusive environment where everyone is valued and collaboration is encouraged.

Zotefoams is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees